Technical documentation users and the ADAM SUITE

Technical documentation is an indispensable resource for many professionals, each with specific needs to optimize their use of documents in daily operations. With the ADAM VIEWER and ADAM PORTAL modules, the ADAM SUITE provides smooth and organized access to up-to-date documents, enabling greater efficiency and precision in every operation.

Whether technicians, trainers, maintenance managers, or auditors, each user benefits from quick and effective access to updated documents, improving productivity, reducing errors, and ensuring process compliance with current standards.

Technicians and engineers

Role

Technicians and engineers are key users of technical documentation. They rely on these documents to install, maintain, repair, or upgrade complex equipment in sectors such as aerospace, automotive, and electronics. They need precise, up-to-date, and easily accessible documentation to successfully carry out their tasks.

Benefits of documentation
Access to detailed instructions

Technical manuals provide precise information on the operation and maintenance of complex systems, reducing the risk of errors during interventions.

Real-time updates

Documentation accessible through ADAM VIEWER ensures technicians always have the latest revisions of manuals and technical data sheets.

Time-saving

With ADAM PORTAL, technicians can quickly access relevant documents, significantly reducing the time spent searching for critical information.

Operators

Role

Operators, such as machine operators or pilots, use complex machines and systems, often following precise instructions provided by technical documentation. These documents include user guides, startup procedures, and operational manuals.

Benefits of documentation
Ease of use

Documentation provided through ADAM VIEWER is often presented interactively, making it easier to understand complex tasks.

Error reduction

Detailed user manuals allow operators to follow step-by-step procedures, reducing the likelihood of human errors during machine or system use.

Accessibility

ADAM PORTAL ensures operators can securely access documents from any device, whether in the field or in the workshop.

Maintenance managers

Role

Maintenance managers plan and oversee preventive and corrective maintenance operations on machines and industrial systems. They rely on technical documentation to establish procedures, maintenance cycles, and specific tasks to be performed.

Benefits of documentation
Improved planning

Maintenance managers can anticipate maintenance needs with detailed manuals provided by ADAM VIEWER, facilitating service intervention scheduling.

Compliance

By accessing the latest versions of technical documents via ADAM PORTAL, they ensure interventions comply with specifications and regulatory requirements.

Increased efficiency

Technical documentation helps coordinate teams and ensures faster and more efficient execution of maintenance tasks.

Trainers

Role

Trainers use technical documentation to deliver training on the proper use of products, tools, or systems. They need to provide concrete examples to trainees while ensuring the information is up-to-date and compliant with standards.

Benefits of documentation
Educational material

Trainers rely on technical manuals provided through ADAM VIEWER to illustrate their lessons with concrete examples and interactive illustrations.

Up-to-date documents

ADAM PORTAL enables trainers to access the most recent technical documents, ensuring that information provided to trainees is accurate and current.

Modularity

Technical content can be segmented and adapted based on the trainees’ needs, facilitating the customization of training programs.

Auditors and quality teams

Role

Auditors and quality teams use technical documentation to verify that processes and products meet current standards and specifications. Their goal is to ensure all operations comply with industry standards and to identify potential gaps.

Benefits of documentation
Traceability

ADAM PORTAL ensures traceability of technical documents, allowing auditors to verify update histories and identify deviations from procedures.

Risk reduction

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Well-managed documentation enables quality teams to quickly detect non-compliance and recommend corrective actions.

Compliance check

Auditors can access standardized documents through ADAM VIEWER, ensuring that processes are aligned with regulatory requirements.

Technical authors

Role

Technical authors, although creators of documentation, are also its users. They must ensure that the information they produce is clear, accurate, and tailored to their target audience. This requires consulting existing documentation and validating information.

Benefits of documentation
Easier work collaboration

Technical writers can collaborate effectively, ensuring all stakeholders have access to the same information and are informed of updates in real-time.

Version control

With ADAM PORTAL, writers can track different versions of technical documents, simplifying updates and distribution.

Control consistency

Writers can view previously created documents through ADAM VIEWER to ensure new information aligns with existing content.

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